Assignment+4+Personas+and+Prototypes


 * ASSIGNMENT 4 PERSONAS AND PROTOTYPES (NEED TO BE SUBMITTED ALONG WITH OUR NEW PERSONA OR PROTOTYPE FOR ASSIGNMENT 5)**:

For my scenario, I decided to base it on an elderly couple Mr and Mrs Johnson; both retired and are eighty years of age. They both received a generous amount of retirement funds and purchased a house uptown, where they live alone, and their children and grandchildren visit them every weekend. Therefore, Mr and Mrs Johnson would always purchase limited amount of groceries during weekdays because the food would only be eaten by the two of them, but on Thursday or Friday morning, they will always make their way to the largest supermarket in their area, and purchase a lot more quantity of groceries with more variety in it, so that when their families and friends come to visit during the weekends, they will have large amounts of food available. The Johnsons have four children, with three of them already married and with families. Their youngest daughter lives in downtown Toronto, and visits them a few times every week. Their eldest son, Ethan, lives in Mississauga with his family, so he only has time to visit during the weekends becaus wife works as well and his three children are all in middle and high school. The Johnson couples' second daughter lives in Vancouver with her family, but both her and her husband took on new job positions in downtown Toronto, so they moved to Richmond Hill, Toronto. Their third son, who is divorced with two kids, also moved back to Toronto from Boston, hence they all decided to spend more time at the Johnsons house during the weekends. Therefore, they realized that it would be much easier for the Johnson couple if they all chipped in and bought Mr and Mrs Johnson a FoodSmart refrigerator so that the two can keep track of the groceries they are buying, and also can have their groceries delivered to their house too so that Mr Johnson does not have to drive all the time to buy groceries with Mrs Johnson. Their children thought that this would be a good idea and it would be more convenient for their parents in terms of maintaining a simple and easy lifestyle.
 * Mr and Mrs Johnson by Stephanie Lui **
 * Persona: **

Even though both of Mr and Mrs Johnson are already eighty years old, they are generally still considered very healthy for their age. They both wear glasses due to aging eye issues and Mr Johnson is partially deaf, however, they generally do not have much issues in communicating and coordinating their lifestyle, hence they are considered to be fairly healthy for their age. However, as people age, their memories are not as efficient as it was before. Therefore, they both sometimes forget what they purchased and the expiry dates of some foods they buy. Their children saw that, and decided to purchase a FoodSmart refrigerator for the couple in order to assist Mr and Mrs Johnson in their daily groceries routine and to keep track of what they already purchased.

Scenario: Mr and Mrs Johnson was hesitant at first because they thought the FoodSmart refrigerator was too complex for them to use. However, their children persuaded them to try the touch screen interface design on the fridge and see if they find it easy to use. The couple didn’t encounter much difficulty with the functionality of the fridge because as you can see in the diagrams provided, every property on FoodSmart can be adjusted using the touch screen interface. For example, if Mr and Mrs Johnson experienced difficulty in seeing the words clearly on the fridge, they can adjust the text size, font and colour so that they can see the text in a clearer manner.

Moreover, there are tutorials that will be provided in the system, so Mr and Mrs Johnson can take a closer look at it, and practice using the fridge while learning form the tutorial. Providing a textual and visual learning instructions for the FoodSmart refrigerator will most definitely help users in getting used to the design as well as using it. This way, FoodSmart can assist them in keeping track of the groceries they bought, it can help them see what coupons or discounts are available at the supermarket, and they can even order their groceries online beforehand, then pick it up at the store later, in time for their families and relatives to visit during the weekends.

__Nancy Smith by: Amanda Cho__
 * Persona: ** Nancy Smith
 * Technology level: ** Medium
 * Unique Situation: ** Nancy enjoys her long workdays, but would like time to enjoy her other passion, cooking.

Nancy Smith is a single 32-year-old entrepreneur who runs a successful advertising agency. She is a very creative person who loves her job and is dedicated to its success. Nancy is a hard worker and often works 12-hour days to help ensure all her deadlines are met. In addition to her successful company, Nancy also has a passion for cooking and enjoys creating unique meals. Unfortunately, her work schedule often means that she is exhausted by the time she returns home. Although Nancy likes to cook, she does not feel like driving to the supermarket to shop after a long day. Nancy’s fridge is full of various foods and other ingredients to make a wide variety of meals. However, because she rarely makes the same meal twice, her fridge consists of partially-used products and foods, many of which end up going to waste when she discovers them in the back of her fridge. Nancy would like an easy way to continue her creativity in the kitchen by saving shopping time and preventing waste.
 * Brief Description: **


 * Nancy’s Goals: **
 * Making grocery shopping more convenient, therefore saving time and energy
 * Being able to keep track of expiring foods that are often forgot about, thus keeping the fridge neat and organized
 * The above goals lead to efficiency, which will allow Nancy more time to enjoy cooking


 * Potential Scenario for Nancy Smith: **

Nancy presses the shopping button on the touch-screen interface of her FoodSmart fridge. The first screen presents Nancy with an auto-generated shopping list based on previous foods that she has used up in her fridge. Nancy deletes or adds to the quantity of some of these items and clicks the button allowing her to add more to her virtual shopping cart. Nancy is linked to the Grocery Gateway website, and after choosing all her items she uses her credit card to purchase them directly from Grocery Gateway using the touch screen. The groceries will be delivered to her house, therefore saving Nancy’s time and preventing her from having to make a grocery-shopping trip after her long day at work. When the groceries are delivered, Nancy uses the scanner (the detachable fridge handle) to scan the barcodes of her items before placing them in the fridge. She uses the “IN” button on the scanner gun and these items appear on the inventory list displayed on the FoodSmart interface. She is also allowed to enter each product’s expiry date using quick day, month, and year drop-down menus. Even if products, such as her fresh celery, do not have barcodes to scan, she quickly inputs them using the “Manual Entry” mode. Nancy types in the product name (celery) using the on-screen keyboard, followed by the quantity and the projected expiry date selected from drop-down menus. When Nancy has finished entering her groceries, she checks the “Inventory” screen and sees her products listed in order of expiry. This way, Nancy is able to tell which foods she should be using up in her next meal, and therefore prevents them from becoming expired. Whenever Nancy takes a product out of the fridge, she uses the “OUT” button on the scanner gun, which subtracts the item from the FoodSmart’s inventory list and adds it to the auto-generated grocery list for future purchasing, unless it is scanned back into the fridge. Nancy is happy she has an efficient and convenient way to order groceries, while also keeping track of her food’s expiry dates. Nancy can now focus on both of her creative passions, her business and her cooking.


 * Jessica Ross**

__Introduction __

//SmartFood// is a modern day stainless steel refrigerator with an addition of a touch screen and hand held scanner, which makes grocery shopping easier and less time consuming. To make use of these features, users will input food items they purchase by using the scanner (or touch screen if the product does not have a barcode) into an electronic “Inventory” list. After the item(s) are successfully entered the user manually inputs the expiration date using a keypad on the touch screen and the information is saved. Once a food product has been consumed, the user will delete the product from the list using the touch screen and any product that has expired will show up as an alert so the user will know to remove it from the fridge. The act of adding and removing items from the electronic “Inventory” list will help the user create a final shopping list. When the user wishes to purchase more groceries they can reference their final shopping list and use the touch screen’s shopping portal to buy groceries over the Internet using //Grocery Gateway.//

__Persona __ **Persona **: Lawrence Crawford **Technology level **: High **Unique situation **: Is interested in how technology can help save time with simple tasks around the house, but doesn’t want to buy equipment with many separate components or parts Lawrence Crawford is a 37-year-old public relation representative from New York. He is also a single father of three children between the ages of 5 and 10 who go to different schools and take up many recreational activities. Lawrence does not spend a lot of time at home because he works full time and has to drive his children between recreational activities and school. Therefore he lives a fairly disorganized and stressful lifestyle that often leads him to forget to do chores around the home. To limit the amount of chaos and confusion he experiences everyday he has come to rely on electronic calendars, alarms, and hand written lists to remind him of important tasks and dates he needs to remember. Since his children are growing, he finds the most difficult task to remember and make time for is grocery shopping. He finds himself needing to purchase an increased amount of food every week and often has to make more than one trip to the super market each week. He is finding this activity rather time consuming and difficult as the trips are often over an hour long and he does not have the time to go home and make an accurate list of all the food he needs to purchase before the store closes. To help reduce the stress from his house chores he would like a technological product that would keep track of the groceries he is purchasing and would remind him of when the food is running low or is about to expire. He does not want the product to take up too much room in his home and he does not want it to contain many parts so the children cannot break it when playing recklessly indoors. **Lawrence’s Goals: ** Keep track of food he purchases regularly Pay close attention to expiration dates on food in the refrigerator Take up purchasing groceries over the Internet to save time __Scenario/Storyboard __ After unpacking his recently purchased groceries, Lawrence Crawford removes the door handle from the top right door of his fridge, which operates as a barcode scanner. Once he has the door handle in his hand he aligns the scanner to a barcode on a carton of milk and hears a “beep” sound, which indicates the scan was successful. He then checks the LCD touch screen on the left top door to notice that item was successfully added to his “Inventory” and is directed to a screen to input the expiry date for the milk. After inputting this information he continues to scan the rest of the items and typing their expiry dates in the system along the way. Once he has completed scanning and inputting the expiring dates for the packaged food he goes on to scan his produce and bakery goods by using the touch screen. He begins by typing in the word of the first item which happens to be an apple by using the “Manual Entry” portal displayed on the touch screen. He proceeds to type in the word apple and accepts the suggested expiry date that is displayed. After inputting all of his items into the system and putting the food in the refrigerator the list is saved. The list will be useful when he accesses the //Grocery Gateway// website to purchase any necessary groceries when he is too busy to go to the super market due to work or his childrens’ recreational activities.

Kevin Ng

In the heart of Rosedale – a Toronto neighbourhood known for its affluent, wealthy residents and the large houses that they inhabit – lies the Parvez estate, a mansion that spans acres. The Parvez family is a wealthy one, a family which is invested in a number of industries. Given their vast wealth and desire for comfort and luxury, the Parvez family employs a team of maids, butlers and other managerial staff to take care of the estate’s maintenance, from cooking to cleaning to taking on the whims of the family and its guests. Ingrid Patterson is the head maid of the Parvez estate, at the age of 58. As the authoritative member of the maid staff, Ingrid keeps and maintains an inventory list of any and all items that the mansion holds and needs. This includes all food items, from raw ingredients that are to be used to prepare meals for the family and its guests, to snack items that can be consumed immediately. Ingrid is a meticulous woman who strives for perfection and order. Everything must be accounted for, no matter what the item is. Not only is it a part of her personality, but she does it so that the family that she serves can maintain their belief that the staff are capable of running such a large household and thoughtful for maintaining an inventory of food and items that the family constantly consumes. Ingrid is also beginning to suffer from slight vision weakness, as she begins to age. Not one to use contacts at all or glasses very often, her stubborn nature belies her need to improve her eyesight.
 * Persona: **

In an effort to increase the efficiency of maintaining food inventory, Ingrid brainstormed some ideas with some of the other managerial staff who hold higher positions. They came across the SmartGlass refrigerator through the recommendation of the cook, who in turn heard about it through a friend who works at another mansion as a butler. Ingrid and the staff come upon an agreement that the refrigerator was something worth considering, and they took their proposal to purchase it to the head of the Parvez family. Once he gave the go-ahead to purchase them, Ingrid went ahead and ordered four SmartGlass refrigerators: one for dairy products, one for fruits and vegetables, one for meats and one designated for general purpose. Once the refrigerators are plugged in and ready to operate, Ingrid begins to fiddle with the touch-screen monitor, pressing the numerous buttons on the screen to test its functionality. Her first thought is that the text is too small for her to read; her eyesight no longer as strong as it used to be. Therefore, her first inclination is to customize some of the features to her liking, since she will be one of the main users of the smart refrigerator. She first comes upon the font and font size options that are displayed on the screen, which relieves her. She automatically selects the Impact font for its bolding, as well as the largest font size available to her, at 200%. The next available option to her is the screen’s colour scheme. Ingrid’s favourite colour is purple, which eases her mood whenever incompetent staff draws her ire, or preparations for a large dinner party causes chaos for the staff. Unable to help herself, she changes the colour schemes to the general purpose refrigerator – the refrigerator that she shall be using the most – to purple. <span style="font-family: 'Times New Roman','serif'; font-size: 16.6667px;">She also takes pleasure in the smart fridge’s grocery purchase capability and tutorial guides, and tells her maids to go through them thoroughly.
 * Scenario ** :

<span style="color: #ff00ff; font-family: 'Palatino Linotype','Book Antiqua',Palatino,serif;">Darya Balyasnikova

Among many different potential users that FoodSmart may have, it will be a useful product for a woman in her late 30’s, who has a busy lifestyle, and enjoys going to the gym about four times a week. This woman is very concerned about her calories intake, and likes to keep a strict diet. She ensures to avoid foods with high amounts of fat, and tries to not go over 1700 calories per day. She also has anaphylaxis, which is a “severe allergy to nuts.” It is a serious condition in which nut intake causes swelling of the airways and increase in blood pressure. Consumption of nuts may cause her to pass out, become unable to breathe, and puts her life at great risk (Causes of Nut Allergies). The ingredients that this woman makes sure to avoid in her food include walnuts, pecans, pistachios, cashews, brazil nuts, beechnuts, and chestnuts (Dr. Pong). This woman is on a diet plan that was put together by her dietitian, catered in a way to keep her special medical condition in mind. Therefore, this woman needs to know the exact ingredients of every product she puts in her fridge. FoodSmart can help her to be more aware of what she eats to maintain her diet and to avoid any nut related products. Upon scanning of every item that goes into the fridge, a detailed ingredient list will show up on the LCD screen, and it will list all the ingredients as well as the nutrition facts on that particular product. Since it was mentioned earlier that this woman has a busy lifestyle, the option to order groceries for delivery through Grocery Gateway will be particularly useful to her, since that will save her a lot of time, and will enable her to devote that saved time to other things. When she will scan an item that she is placing in her fridge, all the relevant product information will pop up in her inventory screen, and that information will be available for viewing at a later time as well. There will also be an iPhone application for FoodSmart, so that this woman will be able to access her shopping list whenever she is on the grocery store. She may add non grocery-related items to the list as well. FoodSmart will be a very useful technology for this woman, since it will cater to her needs, considering her busy lifestyle in mind.
 * __ Persona __**

It’s a Monday morning, and the woman in her late 30’s is preparing for a busy day. She gets up and decides to eat breakfast before leaving for work. Because she needs to keep track of her calories, she clicks on the “Inventory” button on the screen of her FoodSmart fridge, and takes a quick glance at the nutritional value of the products she has in her fridge. In order to get her metabolism going for the day, she decides to eat a whole-grain cereal, which requires a full glass of milk and in total accounts for about 200 calories. After she is done using the milk, she puts it back in the fridge by scanning its barcode with the fridge’s handle/scanner device. The woman goes to work and spends eight hours there. She has a lunch at work, and knows that what she ate accounts for around 500 calories in total. After work, she decides to go the gym to attend her favourite group exercise class. After her class, she decides to purchase some groceries, since her gym is conveniently located inside of a grocery store. She cannot remember what exactly she needed to get, so she pulls out her iPhone and clicks on her FoodSmart app, which instantly generates her personal shopping list pulled from her fridge’s memory, after a simple login and password information is entered. The woman grabs the items she chooses from that shopping list, and then goes home to prepare some healthy dinner. As she comes home, she unpacks the groceries and scans them into her fridge, and manually enters all the produce that she has bought. After that, she clicks on her updated ‘Inventory’ screen, looks through it, and decided to cook a steak and asparagus for dinner, which comes up to about 800 calories in total. After dinner, she places all the ingredients she used for cooking back into the fridge, by scanning their barcodes, and goes on to enjoy the rest of her night.
 * __ Scenario __**


 * A4 GENA Persona**

Name: Brian James

Social history:

Brian James is a single 27 year old man. He lives alone in his condo in the uptown area of Toronto but works in the downtown core of the city. His luxurious lifestyle allows him to travel for work and pleasure. For that reason, he usually comes home to a fridge with not enough ingredients to cook or expired food that he sometimes forgets that he had brought home from his restaurant leftovers.

Brian James would love to come home from a long flight and be able to prepare himself a decent meal. Brian James keeps up to date with the most recent technology on the market. With that being said, he attempts to communicate through phone calls, messages, or emails with his maid who comes in from time to time to clean and do other chores that he instructs her to do around the house. Brian James does not want to be a burden and ask his maid to actually go out and do groceries for him.

Goals:

Brian James wishes to have the convenience of websites such as Grocery Gateway to do his groceries for him by corresponding it with what is in and out of his fridge, and be reminded of when he should get rid of leftovers in his fridge. It would be a way for his maid to know as to what should be removed from the fridge while he’s out of the town. It will also allow him or his maid to order groceries online and have his maid buy groceries for him without leaving the house and carrying the heavy items, and putting it away in the fridge when it arrives at the door. Ultimately, Brian James will be able to come home to a stocked and clean fridge to cook a homemade meal when he comes home from one of his travels.

Technological Level:

Brian James’ is a primary persona. He is the most important class due to a high possibility of his interest in the FoodSmart fridge. His high knowledge of technology allows him to sync all his gadgets such as phone and computers to keep him up to date. However, Brian’s maid as a secondary user also needs to be able to access it.

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Brian James goes on several trips for work during the week. His maid will be coming in on the weekend for her weekly housekeeping. However, he is unaware of what his fridge has in store. He instructs his maid to clean out the fridge of leftovers and expired products. He also wants her to order groceries to be delivered and put away in the fridge.=====

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Food Smart fridge will give a detailed inventory of what is scanned in the fridge. It will generate alerts for the expiration dates alongside its corresponding products. This will allow the maid to take leftovers that have been sitting in the fridge for too long and other expired food.=====

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After scanning out items, the maid will be able to order groceries and have them delivered. She will then have to scan in the new items and manually input names or expiration dates for groceries such as produce or any ready-made food.=====

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This scenario provides several issues that should be addressed. Given that the Food Smart fridge already has Wi-Fi access to buy groceries, it would be helpful for Brian James as the primary user to watch over his items in the fridge so that he may be able to plan out possible meals for him to cook. This can be made possible by creating an app for phones that can sync with the Food Smart fridge. It will also enable him to modify the groceries that his maid will purchase for him. It will also allow Brian James as a primary user to monitor that the maid as a secondary user is helping serve the purpose of the Food Smart fridge.=====

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<span style="font-family: Calibri,sans-serif; font-size: 11pt;">Another possible problem is the purchase of the groceries. If there are other users aside from the primary user, data log in for primary users can possibly be saved for future use or new payment information by other users can be temporarily stored. =====